State Farm® Insurance Agent Karen Michaels
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer
December 9, 2024
"Scotty was amazing. He ensured he explained everything throughly and made sure i understood the policy. It’s hard to find good employees today. Scotty is a gem and lucky to have him apart of your business. Jennifer cameron"
Cody Myrick
December 9, 2024
"Lisa was very helpful with getting me the rate I was looking forward to"
William Bell
December 9, 2024
"I worked with Tammy, she was very positive and polite. She helped a lot with getting a new car insured."
"Thank you, William! I'm glad Tammy could assist you with insuring your new car. Her positive and polite approach is something we truly value in our office. If you need any further assistance, don't hesitate to reach out!"
Alexis McCutchen
December 5, 2024
"Tammy was very helpful in assisting me with my needs."
"Alexis, thank you for your wonderful review! I'm happy to hear that Tammy was able to assist you effectively. We appreciate your feedback and are always here to help with any future needs."
M Monez
December 5, 2024
"David and everyone at the office are wonderful. They are knowledgeable, professional, and helpful. Check them out!"
"David and the team are truly grateful for your kind words, Monez! We're happy to know you found our service knowledgeable, professional, and helpful. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out!"
Thomas Connor
December 4, 2024
"Scotty was a real pleasure to work with when adding my new car to my policy. He also was a great help with adding drive safe and save to all of our cars to save us money. Scotty took his time to explain everything clearly and I never felt rushed. I will be sure to ask for Scotty for all my future insurance needs. Regards, Thomas G. Connor"
"Thomas, Thank you for your wonderful review! I'm glad Scotty was able to assist you with your policy and incorporating the Drive Safe & Save program. It's great to know he took the time to explain everything clearly and made you feel comfortable throughout the process. Scotty is indeed a valuable member of our team, and we're grateful for your trust in him. If you have any future insurance needs or questions, don't hesitate to reach out. We're here to help!"
Missy Lev
December 3, 2024
"I switched to State Farm a few months back. KJ was awesome getting me switched. Today, I had the pleasure speaking to Scotty. It was the 3rd time I called. The 2 previous times I was disconnected. He made sure to check the line first to see if I would reach a person. They didn't answer. Scotty provided me with the person's direct contact information. I really appreciate him going above and beyond. I called the person directly and was able to speak to someone. I am really loving the customer service I am getting from Karen Michael's State Farm."
"Missy, thank you for sharing your experience! I'm glad to hear that Scotty was able to assist you and ensure you got the help you needed. It's wonderful to know that our team's efforts are making a positive impact on your experience with our office. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Erica McMillan
December 3, 2024
"I left State Farm a few years ago and I’m extremely happy that I returned! Tammy is absolutely AWESOME! Not only is she always pleasant and professional, she is always prompt! I really appreciate you Tammy for all that you do! You’re a great representative for State Farm!"
"Hey Erica, Thanks so much for coming back to us and for your awesome review! I'm really happy to hear that Tammy has been so pleasant, professional, and prompt in assisting you. She's indeed a great representative for State Farm! If you need anything else, feel free to reach out anytime. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Antonio Hernandez
December 2, 2024
"My inquiring was taking care in a professional manner and expedited."
"Antonio, thank you for your wonderful review! I'm glad we could assist you in a professional and timely manner. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Christina Monez
December 2, 2024
"Had a great experience adding a life insurance policy. David was great with meeting me where I was at and getting me a policy that fit my needs."
"Thank you for your feedback, Christina! David always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Jane Wright
December 2, 2024
"Tammy at State Farm in North East Md was a pleasure to work with. Fast, reliable friendly service. I would highly recommend for all your insurance needs"
"Hey Jane, thank you for your wonderful review! I'm happy to hear that Tammy provided you with fast and reliable service. We appreciate your recommendation and are grateful for your faith in us for your insurance needs. If you ever need further assistance, our office is here to help!"
Conor Hader
November 26, 2024
"I cannot say enough wonderful things about Anna! She recently helped me navigate both my car and business insurance, and the experience was beyond fantastic. From start to finish, she made everything so easy to understand and stress-free. What stood out the most was her kindness and genuine care. She went above and beyond to ensure I got exactly what I needed, explaining every step in a way that made sense. Anna’s patience and ability to listen really made me feel heard and valued. On top of that, she was incredibly easy to talk to—it felt like chatting with an old friend. Her professionalism paired with her warm personality is unmatched. If you’re looking for someone who will take the hassle out of insurance while making you feel like a priority, Anna is the one. Highly recommend her to anyone and everyone!"
"Conor, thank you so much for your wonderful review! I'm so happy to hear that Anna was able to assist you with both your insurance needs. Her dedication to making the process easy and stress-free is truly commendable. It's great to know that her kindness and genuine care made such a positive impact on your experience. We are grateful to have Anna on our team, and it's fantastic that her professionalism and warm personality stood out to you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!"
Brandie Miller
November 26, 2024
"Tammy was great, she was able to get me what I needed within 30min of my request and was super pleasant. Always a pleasure working with their office."
"Thank you, Brandie! I'm so glad Tammy was able to assist you quickly and pleasantly. It's always wonderful to know our team is making your experience a positive one. We appreciate your kind words and look forward to continuing to serve you. If you need anything else, don't hesitate to reach out!"
Corliss McCain
November 25, 2024
"I have received nothing but professional courtesy and help with my issues being resolved with this company"
"Corliss, thank you for your kind words and the 5-star rating! I'm glad to know that our team has provided you with professional and courteous service. We always strive to resolve any issues promptly and efficiently. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Grace Hutchinson
November 25, 2024
"Scotty was incredible!! He was patient with my mom and me as we asked questions for over an hour. He was very genuine and knowledgeable! Thanks again Scotty!"
"Grace, thank you for your wonderful review! I'm glad Scotty could assist you and your mom with patience and expertise. We appreciate your kind words and are always here for any future questions or needs. Thanks again!"
David Burch
November 24, 2024
"My State Farm agent, Brooke Raffa ,was very courteous and professional and helped me to find the right coverage for my home and Auto at a great price."
"David, thank you for your wonderful review! I'm happy Brooke was able to assist you with finding the right coverage. It's great to know you had a positive experience with our team. If you have any future questions or need further assistance, don't hesitate to reach out."
Hannah
November 22, 2024
"Scotty is great. I definitely want Karen Michael's as my agent."
"Hannah, thank you for your wonderful review! I'm so happy to hear that Scotty provided you with great service. We're grateful to have you as part of our agency and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Cole McSwain
November 22, 2024
"Scott was very helpful in assisting me in getting my account settled. He has helped me and my family many times before with our needs, concerns, and issues."
"Cole, thank you for your wonderful review! I'm glad Scott has been able to assist you and your family with your needs and concerns. We truly appreciate your business. If you ever need further assistance, we're here to help!"
Hell rell
November 21, 2024
"Katie and Scotty are excellent they was so helpful and help me with everything I needed I really appreciate them so much words can’t even describe how happy and grateful I am to speak with them thanks Scotty and Katie"
"Katie and Scotty are indeed fantastic! I'm so glad they were able to assist you with everything you needed. Your appreciation means a lot to us. We're always here to help with any future needs or questions you might have. Thanks for sharing your experience! - Karen Michaels - State Farm Insurance Agent, North East, MD"
Doreen Rupp
November 21, 2024
"Tammy was patient and professional during my recent call - thank you!"
"Tammy's patience and professionalism are truly appreciated, Doreen. We're glad she could assist you effectively. Thank you for your kind words and for choosing our office for your insurance needs. If you have any further questions or need assistance, we're here to help! - Karen Michaels - State Farm Insurance Agent, North East, MD"
Selena Ortiz
November 20, 2024
"My meeting with David Lazzaro went very well. He offered us many options to help our financial growth and to make sure we are covered in all areas. He was very patient with me and my two kids! He is very knowledgeable and wants to help you in whatever ways possible. I appreciate him meeting with us and being available."
"Selena, thank you for your wonderful review! I'm glad to hear that your meeting with David went so well. It's great that he could offer you various options for financial growth and ensure comprehensive coverage. David's patience and knowledge are truly valuable, and I'm happy he could assist you and your kids effectively. We appreciate your kind words and look forward to being available for any future needs. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Stephen Thom
November 20, 2024
"Fantastic service. David went above and beyond, even talking with my wife and me in the late evening when we had time to talk."
"Thank you, Stephen, for your wonderful review! I'm glad David could assist you and your wife, even during the late evening. We always aim to provide exceptional service and it's great to know David went above and beyond for you. If you have any further questions or need assistance, feel free to reach out anytime. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Jean Sfikas
November 20, 2024
"Mr.Lazzaro worked well with us and our needs for insurance coverage. He listened to our wants and was timely in getting our new coverage. Great experience."
"Jean, thank you for sharing your experience! I'm glad David was able to meet your insurance needs and provide timely service. We appreciate your feedback and are grateful to have him on our team. If you need any further assistance, feel free to reach out. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Keirsten Moore
November 20, 2024
"Tammy Smallwood at State Farm was so nice and patient with me, and super helpful! Top tier customer service!"
"Thank you, Keirsten! I'm so glad to hear that Tammy provided you with such helpful and patient service. We truly appreciate your feedback and are grateful to have Tammy on our team. If you ever need further assistance, don't hesitate to reach out. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Felix Escalante
November 20, 2024
"Auto Insurance application was so easy and and was completed in a very professional manner...Agent is an expert in all respect."
"Felix, thank you for your wonderful review! I'm glad the auto insurance application process was smooth and professional for you. Our team takes pride in their expertise and it's satisfying to know it made a difference in your experience. If you need any further assistance, don't hesitate to reach out! - Karen Michaels - State Farm Insurance Agent, North East, MD"